Onix
Start free

AI Agentic CRM

One inbox for every customer conversation.

Onix brings customer chats from every channel into one team inbox, turns cases into tickets, keeps contact profiles, and prepares a knowledge base for AI agents.

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Start free, no credit card.

  • WhatsApp (soon)
  • Live chat (later)
  • Voice (later)
  • API channel (later)

Built for customer service teams

Tidy, fast, and ready to grow with AI agents.

Real-time team inbox

Private and group chats land in one inbox, shared among agents, with statuses and interaction numbers.

Tickets & contacts

Escalate to other teams with a discussion room; full contact profiles with history and statistics.

AI-ready knowledge base

Categorized articles, public or private, with semantic search — the foundation for AI agents.

Roles & audit log

Control access per menu and per channel; every important action is logged.

A complete API

All data through the documented API v1, plus real-time events.

Two languages

English and Indonesian interface, with a time zone per workspace.

One price per workspace.

Paid monthly by invoice, no automatic debit.

Free

To try things out

Rp0forever

  • 1 channel
  • 2 users including the Owner
  • 20 tickets/month
  • 20 replies/day
  • Knowledge base (no AI)
Start free

Most popular

Pro

For busy support teams

Rp99,000/ month per workspace

  • 4 channels
  • 10 users including the Owner
  • 200 tickets/month
  • Unlimited
  • AI knowledge base & AI summaries
  • API keys for integrations
Start, then upgrade

Custom

For custom requirements

Contact us

  • Everything in Pro
  • Channel, user, and AI quotas that fit your needs
  • Hands-on onboarding
Contact us

Prices and quotas may change; what applies is always what the Plan & billing page shows when the invoice is created.